Head of Information Systems

Key Responsibilities

• Lead the Information Systems function to align technology with business and digital strategy.

• Oversee Core Banking System (CBS) operations, upgrades, and performance stability.

• Manage end-to-end system implementations for digital platforms and middleware.

• Supervise in-house development teams for system enhancements and automation.

• Collaborate with Operations, Risk, and Compliance teams to deliver scalable solutions.

• Ensure effective change management, UAT, and post-deployment support.

• Handle vendor relationships, SLAs, licensing, and support escalations.

• Maintain regulatory compliance, cybersecurity standards, and IT governance.

• Drive system documentation and ongoing process improvements.

• Support IT budgeting, planning, and high-level technology decision-making.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Minimum 8–10 years of progressive IT experience.

• At least 3 years of experience in a leadership role.

• Track record in Core Banking System (CBS) implementation and management.

• Understanding of enterprise architecture, databases, and API integrations.

• Experience managing or collaborating with in-house development teams.

• Exposure to system audits, regulatory compliance, and DR/BCP frameworks.

• Skills in project management, vendor management, and communication.

Preferred Technical Exposure

• Core Banking Systems (e.g., Finacle, T24, Intellect).

• Middleware and API Gateway technologies.

• Business Process Automation Tools.

• MIS and Reporting platforms.

• Ticketing and change management systems.

Job Overview

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