SANTI'S LONDON AVEDA - SOHO
Overview
We are seeking a friendly and organised Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for clients, providing exceptional customer service and ensuring the smooth operation of the reception area. This role offers an excellent opportunity for individuals with office experience and strong organisational skills to thrive in a vibrant salon environment.
The successful applicant will be responsible for managing appointments, handling administrative tasks, and maintaining a welcoming atmosphere for all visitors.
Responsibilities
• Greeting clients warmly and professionally upon arrival
• Managing appointment bookings and cancellations using booking software
• Answering phone calls with excellent phone etiquette and directing enquiries appropriately
• Handling data entry and maintaining accurate client records using Microsoft Office, Google Workspace, and QuickBooks
• Assisting with administrative duties such as filing, photocopying, and correspondence
• Managing cash register operations and processing payments efficiently
• Organising daily schedules to optimise salon operations
• Ensuring the reception area remains tidy, welcoming, and well-stocked with necessary supplies
Experience
• Previous office or administrative experience is preferred
• Proficiency in computer skills including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and QuickBooks
• Strong organisational skills with the ability to multitask effectively in a busy environment
• Excellent typing speed and data entry accuracy
• Knowledge of clerical procedures and office management practices
• Demonstrated good phone etiquette and customer service skills
This role is ideal for motivated individuals who enjoy working in a friendly setting while demonstrating professionalism and organisational excellence. The successful candidate will play a vital role in creating a positive experience for our clients while supporting the daily operations of the salon.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits
• Casual dress
• Company events
• Company pension
• Employee discount
• Sick pay
Work Location: In person