Head of Premier Client Experience The Head of Premier Client Experience is a strategic leadership role focused on defining and delivering a superior, personalized service standard for the high-value premier segment. You will act as the primary liaison for elite customers, ensuring their complex financial needs are met with exceptional care and responsiveness. This position …
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Head of Information Systems
Head of Information Systems The Information Systems Lead is a strategic leadership role responsible for aligning technology initiatives with the organization’s overarching digital strategy. You will oversee the performance and stability of the Core Banking System (CBS), managing critical upgrades and rollouts while ensuring full regulatory compliance. This position requires a hands-on leader to supervise …
Gold Loan Officer – MBSL
JOB RESPONSIBILITIES Identification and assessment of gold articles. Disburse right value against assessed the gold articles. Adherence to laid down policies, procedures, rules and regulations of Gold loan. Ensure achieving branch gold lending business objectives. Organize and Carry out marketing campaigns. CANDIDATE PROFILE A sound knowledge in identification and assessment of gold articles and sound …
Leasing Officer – MBSL
JOB ROLE Maintain high credit quality portfolio whilst achieving net growth. Maintain 100% collection ratio throughout the year. Expression of professionalism at all levels. Meet the given Targets PROFILE G.C.E. (O/L) as the minimum qualification entry. Excellent communication skills with sound educational background preferably with professional qualification relevant to credit and marketing. Attractive personality with …
Banking Trainee – Nations Trust Bank PLC
Job Title – Banking Trainee Requiremetns Age 23 years or below Five credit passes in G.C.E. O/L including English and Mathematics Two passes in G.C.E. A/L excluding General English Good communication skills with fluency in English Good interpersonal skills Positive attitude and willingness to learn Computer Literacy (MS Office Packages) Location: Colombo Company: NationTrust More …
SENIOR LEGAL OFFICER – Sampath Bank
SENIOR LEGAL OFFICER REQUIREMENTS Attorney-at-Law duly qualified to practice in Sri Lanka Minimum of seven (07) years post-qualification experience, preferably in the banking or financial sector Proven experience in litigation and recovery-related legal work KEY RESPONSIBILITIES Draft pleadings and other legal documentation relating to past due and recovery matters and initiate legal proceedings as required …
LEAD SUPPORT ENGINEER – Sampath Bank
LEAD SUPPORT ENGINEER REQUIREMENTS Bachelor’s Degree in Information Technology or a related field or an equivalent professional qualification from a recognised institution Hands-on experience working with multiple operating systems, such as Windows, Linux and UNIX, along with their related applications and system tools Hands-on experience in system administration and IT support, including managing servers, networks, …
SENIOR CUSTOMER CARE EXECUTIVES – Sampath Bank
SENIOR CUSTOMER CARE EXECUTIVES REQUIREMENTS: A minimum of 2 years experience at a call centre/ contact centre or a similar business environment Age preferably below 27 years Passed GCE O/L, including Mathematics and English Passed GCE A/L A certification related to IT will be an added advantage KEY RESPONSIBILITIES: Provide highly personalised and attentive service …
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CUSTOMER CARE EXECUTIVES (FIXED TERM CONTRACT – 03 YEARS)
CUSTOMER CARE EXECUTIVES (FIXED TERM CONTRACT – 03 YEARS) REQUIREMENTS 01. Junior Customer Care Executive – Category I Age: Preferably below 25 years Qualifications: Sat for GCE A/L 02. Junior Customer Care Executive – Category II Age: Preferably below 25 years Qualifications: Preferably sat for GCE A/L Experience: 03 months to 18 months experience at …
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Customer Relationship Executive
CUSTOMER RELATIONSHIP EXECUTIVE REQUIREMENTS Age: Preferably below 30 years Experience: Two (02) years of experience at a Customer Care Centre/ Call Centre/Contact Centre or similar business environment KEY RESPONSIBILITIES Attend to inbound / outbound calls efficiently and respond to e-mails Manage and resolve customer complaints / inquiries effectively Provide customers with product and service-related information …